Visitor Guide

Browse here for some simple guidelines and answers to common questions while you visit here.

St. Anthony Cares Program

Our patients & visitors are important to us. We strive to provide our patients and visitors the best experience and care while you are at St. Anthony's Hospital. See additional information about this program.

Visiting Hours

Quiet Time at St. Anthony is from 1 pm – 3 pm and again from 9 pm – 6 am.

Quiet times in hospitals are crucial for patient recovery and overall well-being, as well as for improving the work environment for staff.

Here's why they are so important:

Improved patient recovery and health outcomes
Promotes sleep and rest: A quiet environment allows patients to get the rest and sleep essential for healing and recovery. Studies have shown that a quiet environment at night can decrease sleep-wake disturbances, positively impacting a patient's experience during hospitalization.
Reduces stress and anxiety: Excessive noise can lead to increased stress and anxiety levels in patients, potentially impacting heart rate, blood pressure, and healing rates.
Aids in pain management: Noise can increase pain sensitivity and interfere with the effectiveness of pain management strategies.
Supports immune function: Rest and sleep are crucial for a healthy immune system, which is vital for fighting infection and recovering from illness.
Improves wound healing and gastric activity: Excessive noise has been linked to potential negative impacts on these crucial recovery processes

Newspapers

The Des Moines Register, Omaha World Herald and Carroll Times Herald may be purchased from the newspaper vending box on the 2nd floor, atrium entrance

Flower Delivery

Local flower shops provide delivery services to the volunteer desk Monday through Friday. The deliveries are taken by volunteers directly to the patient’s room. Deliveries to patients in the critical care unit are held until the patient is transferred out of the unit.

Internet Access

The hospital provides free Internet access. Ask your nurse if you need an Internet connection for your laptop.

Notary Public

Notary public service is available at no charge. Ask your nurse, or dial “0” for assistance.

Mail & E-mail

Cards and letters are delivered directly to your room by volunteers, Monday through Friday. Outgoing mail may be given to the nursing staff to mail. Postage stamps are available in the Coffee & Gift Shop, in the 2nd floor atrium. Any first class mail arriving after your discharge will be forwarded to your home address. To ensure your mail will reach you during your stay, please use the following address:

Patient’s Full Name
St. Anthony Regional Hospital
P.O. Box 628
311 South Clark Street
Carroll, IA 51401

E-mail greetings may be sent to patients through the hospital web site. E-mail greetings are delivered daily. Greetings are not forwarded to Patients who have been discharged. St. Anthony reserves the right to read and review e-mail greetings sent to patients; cards containing unsuitable or offensive messages will not be delivered.

Coffee & Gift Shop

The St. Anthony Auxiliary sponsors the Coffee & Gift Shop, which is located in the 2nd floor atrium. See more information.

Sandwiches, snacks, beverages, candy and gum are available as well as fresh flowers, cards, magazines, and gift items. Phone cards, postage stamps and personal care items are also available for purchase by patients and guests.

Phone orders may be placed by dialing extension 5259 (712-794-5259). Both MasterCard and Visa are accepted. Auxiliary volunteers make daily delivery of flower and gift orders taken by phone.

Chapel

Two Adoration Chapels are open to visitors, hospital employees and patients 24 hours a day. The chapels are located on second floor of the hospital, in the atrium, and on the terrace level of the Nursing Home.

Chapel visitors may use this peaceful, quiet space to pray, meditate or reflect. Spiritual guidance and support may be arranged through the hospital chaplain. Local clergy may be contacted through the hospital chaplain, social workers, or by calling the hospital operator.

Tobacco-Free Environment

St. Anthony Regional Hospital is tobacco-free campus wide. Our tobacco-free policy means that use of tobacco products is prohibited on our campus, including in buildings or vehicles, and on sidewalks and parking lots.

Smoking cessation information and services are offered to patients at the time of admission. Your physician can order nicotine replacement therapies to help you during your hospital stay. To help family members or visitors who use tobacco products, nicotine replacement items are available for purchase in the Coffee & Gift Shop, in the 2nd floor atrium.

St. Anthony believes that maintaining a tobacco-free environment will greatly benefit our patients, our employees and our community by reducing the ill effects of tobacco products in our surroundings. Thank you for your support in helping us maintain a tobacco-free environment.