St. Anthony Regional Hospital Receives THREE, 2021 Women's Choice Awards®

St. Anthony Regional Hospital Receives THREE of the 2021 Women's Choice Awards® as one of America's Best Hospitals for Obstetrics, Patient Satisfaction, and Emergency Care

posted on 4/26/2021 in Press Releases

Triple AwardSt. Anthony Regional Hospital in Carroll, IA, has been named in THREE awards as one of America’s Best Hospitals for Obstetrics, Patient Satisfaction, and Emergency Care by the Women’s Choice Award®, America’s trusted referral source for the best in healthcare. The award signifies that St. Anthony is in the top 6% out of 4,542 hospitals for Obstetrics, Patient Experience rank is #7 out of 1,071 hospitals, (St. Anthony is classified as a medium hospital) and in the top 9% out of 4,542 hospitals for Emergency Care.

“As healthcare workers, we make a strong commitment to provide the best care to our patients,” said Ed Smith, President & CEO of St. Anthony. “We are very proud to celebrate the acknowledgement of our excellent service especially after all the challenges we’ve overcome during the pandemic.”

The methodology for America’s Best Hospitals for these awards is unique in that it combines national accreditations, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results and hospital outcome scores with primary research about women’s healthcare preferences. The Women’s Choice Award collects the data for the survey measures and uses a weighted average to award the best hospitals. The award recognizes excellence in emergency care based on several process of care measures focused on the time patients spent in the emergency department. The Women’s Choice Award is also the only award that recognizes excellence in obstetric services based on robust criteria that consider patient satisfaction and clinical excellence.

“Hospital choice is a critical decision, particularly for women, who make over 80% of healthcare decisions and providing a great experience for her throughout her patient journey is a win-win for all involved,” said Delia Passi, founder and CEO of the Women’s Choice Award. “This designation makes it easier for her to choose a hospital where she and her family are more likely to have a better experience and outcome.”

Nationwide, St. Anthony Regional Hospital is:

  • One of 408 award recipients representing the hospitals that have met the highest standards for obstetrics across the U.S.
  • One of a total of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S.
  • One of 477 award recipients representing the hospitals that have met the highest standards for emergency care in the U.S.

For more information about the Women’s Choice Award for America’s Best Hospitals and the criteria/statistics used, visit:

Obstetrics

The methodology for America’s Best Hospitals for Obstetrics is unique in that it combines national accreditations, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results and hospital outcome scores with primary research about women’s healthcare preferences. It is the only award recognizing excellence in obstetric services based on robust criteria that consider patient satisfaction and clinical excellence.

The America’s Best Hospitals for Obstetrics gives consideration to the following specific criteria (all are not required):

  • The percentage of patients reporting through the HCAHPS survey that they would definitely recommend the hospital
  • Patient safety ranking based on 11 Centers for Medicare and Medicaid Services’ measures of infection and complication rates
  • Low rates of early elective deliveries (between 0-1%)
  • Baby-Friendly USA designation, a World Health Organization (WHO)/United Nations Children's Fund (UNICEF) initiative to support best practices for breast feeding education and counseling
  • Level III and Level IV neonatal intensive care designations to provide comprehensive care for the most complex and critically ill newborns.

Patient Experience

The methodology used to determine America’s 100 Best Hospitals for Patient Experience evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.

The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:

  • Effective communication with nurses and doctors
  • Responsiveness to requests for help
  • Providing patient recovery information
  • Explanation about medications before being administered
  • Bathroom and room cleanliness
  • Peacefulness of room at night
  • Patient recommendation rating

Emergency Care

The methodology for America’s Best Hospitals for Emergency Care award combines Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results with primary research about women’s healthcare preferences. The award recognizes excellence in emergency care based on several process of care measures focused on time patients spent in the emergency department, including:

  • Total Time Spent in the Emergency Department
  • Time from Admission to a Room
  • Percent of Emergency Patients Who Left Without Being Seen

Criteria also included the percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival. Also included this year were hospitals that performed well in responding to patients showing symptoms of severe sepsis, a very dangerous condition. The awarded hospitals represent those with emergency departments with average measure times in the highest 25th to 50th percentile in the country. Hospitals received additional credit if they have an accredited trauma center.

The award is especially significant given that long waits and high crowding can negatively impact patient outcomes, including patients leaving without receiving medical treatment, longer overall length of hospital stay and an increase in mortality rates.