Oncology Nurse Navigator

Posted Date: 10/19/2022

Job Location: St. Anthony Regional Cancer Center, 311 South Clark St, (Southeast edge of St. Anthony Campus), Carroll, IA, 51401
Department: Cancer Services
Employment Type: Full-Time

Job Description

SUMMARY: The Oncology Nurse Navigator will be responsible for providing a coordinated navigation process for patients throughout the continuum of their cancer care, from pre-diagnosis to diagnosis and through treatment and survivorship. The Navigator is responsible for collaborating with physicians and members of the multidisciplinary care team to triage, coordinate and manage patient care.


1. Serves as a clinical expert to help cancer patients and their families “navigate” through the health care system throughout the course of their disease

2. Communicates and collaborates with health care providers and other staff to facilitate individualized, holistic patient care

3. Facilitates timely coordination of services between diagnosis and treatment

4. Coordinates appointments for diagnostic testing, referrals, treatments and follow up

5. Coordinates care with other health care disciplines such as pharmacy, cancer support team, genetics, clinical trials and other health care team members. Connects the patient with these services

6. Ensures that navigator functions are meeting patient and physician expectations

7. Assesses for and mitigates barriers to care. Assists patients with access concerns (for screening, diagnosis, treatment or survivorship) and assists with paperwork and other barriers as indicated

8. Addresses tangible barriers to care such as finances, housing, transportation, child care, prescription costs and much more. Makes referrals to the appropriate contact, such as social worker, home health, etc.

9. Maintains communication with patients, survivors, families and the health care providers to monitor patient satisfaction with the cancer care experience

10. Serves as main point of contact for referring physicians and their staff

11. Empowers patients, families and caregivers to assume as much responsibility for their care as possible within the constraints of age, illness and other factors

12. Assists in development and performance of specialty services, educational activities, program evaluation and outcome research

13. Identifies educational needs and educates staff, physicians, patients, families and community regarding the navigation program and oncology related topics

14. May provide or coordinate telephone triage services (e.g., symptom management, emotional support, education, resources, referrals) for patients/families as needed

15. Maintains, participates and demonstrates work practices consistent with established departmental policies, procedures and objectives concerning quality improvement, safety, security, environmental conditions and infection control

16. Assumes responsibility for personal and professional growth through participation in departmental meetings, in service programs and continuing education programs. Fulfills yearly education requirements

17. Maintains professional attitude with physicians, patients, families and other hospital personnel while assuring confidentiality of patient and other hospital information

18. In consultation with other members of the health care team, promotes awareness of clinical trials as appropriate

19. Educates/identifies patients for genetic counseling or fertility preservation and facilitates appropriate referrals

20. Participates in physician consultations and tumor board conferences

21. Responsible for tracking, documentation and outcome reporting for navigation services

22. Assists with facilitating support groups and arranging appropriate speakers. Attends support groups as able

23. Involved in the Commission on Cancer (CoC) accreditation process and assists in ensuring continuous compliance


1. Minimum of three years of oncology experience preferred

2. Graduate of accredited school for professional nursing

3. Bachelor of Science degree in nursing or will obtain within two years

4. Oncology Nursing Certification or will obtain within one year

5. Analytical skills necessary to develop and implement effective nursing care and problem solving measures for patients’ physical, psychosocial and spiritual well-being

6. Ability to concentrate and pay attention to detail

7. Ability to organize work and prioritize competing demands

8. Has strong interpersonal skills and an ability to work with multiple health care providers to accomplish work

9. Has strong and effective communication skills, both verbal and written

10. Has ability to multitask

11. Must be able to work with a variety of diverse and complex patients, families and both internal and external health care providers

12. Competent computer skills in basic software programs

Apply Online

If you have further questions, please call the Human Resources Department at 712-794-5111.