Receptionist - Manning Clinic

Posted Date: 11/1/2021

Job Location: Manning (St. Anthony Clinic), 221 Ann St, Manning, IA, 51455
Department: Manning Clinic
Employment Type: Full-Time

Job Description

SUMMARY Provides a wide range of medical reception and clerical duties in the outpatient clinic setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Coordinates ongoing patient flow through the clinic process ensuring the efficiency and effectiveness of process, i.e. scheduling and confirming appointments, greeting patients, updating demographics and insurance information, answering phone calls and directing appropriately.

Utilizes professional and tactful communication skills to enhance clinic image.

Utilizes clinical staff to evaluate and determine priority situations.

Maintains and carries out an organized system for the progression of the medical record through the clinical process.

Reconciles charges, payments and/or deposits daily.

Acts as a resource person for patients, coworkers and third party inquiries.

Performs routine clerical duties including but not limited to, sorting/delivering mail, stocking supplies and operating business machines (FAX, copier, computer, typewriter, adding machine).

Performs light general office cleaning as required, including dusting; straightening furniture, toys and magazines; and spot cleaning.

Completes all other duties as assigned.

Complies with the Corporate Compliance Policy and all laws, regulations, and Standards of Conduct relating to the position and agrees to report any suspected violations of law or Standards of Conduct.

Complies with all applicable state and federal regulations.

Attends all mandatory meetings and programs.

Maintains a safe work environment using safe work practices, utilizing standard precautions and complying with hazardous waste procedures at all times as described in St. Anthony's Safety Manual.

Maintains the confidentiality of patient, resident, employee and organizational information.


This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers, patients, families and employees of the organization.


Knowledge of medical office practices and procedures, business English, mathematics, spelling, office equipment, medical terminology and anatomy, data entry, health insurance providers’ rules and regulations, clinic policies and procedures, 10-key experience.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; talk and hear; use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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If you have further questions, please call the Human Resources Department at 712-794-5111.